Policies.

Delivery across Thailand in 2–5 business days from the day your payment is confirmed. ฿100 flat per order, and free on orders of ฿5,000 or more.

We deliver to every province in Thailand thailand only. Your order is prepared once payment is confirmed, and the parcel reaches you in 2–5 business days. We send the tracking number by LINE or email as soon as it leaves us.

Shipping ฿100 per order — free when your order reaches ฿5,000.

Changed your mind? Tell us within 7 days of receiving your parcel and we will take it back.

To keep a return simple, three things need to hold:

• Let us know within 7 days from the day you received the item.
• The item is complete and unused, with its tags and packaging all present.
• The receipt for the order travels back with the parcel.

How to start one:

1. Message LINE Official Account @gogibangkok or email gogibangkok.official@gmail.com with your order number and the item you would like to return.
2. We confirm your return and send the address and next steps by LINE or email.
3. Send the parcel back with its tags, packaging and receipt. Your refund is processed once the item is checked in.

Refund method and timing are confirmed with you when your return is approved, so you always know where you stand before sending anything back.

Changed your mind? Tell us within 7 days of receiving your parcel and we will take it back.

For sizing and product questions, the size guide on each product page and our FAQ answer most of it.

By placing an order with GOGI Bangkok you agree to the following.

• Prices are shown in Thai baht and include value added tax. The total at checkout is the total you pay.
• Payment is taken securely through Stripe at checkout; we never store your card details on our servers.
• Your order is confirmed when payment is received. You will see it under My orders, and we keep you updated there and by LINE or email until it is delivered.
• Need a different size or colour? Tell us through LINE Official Account @gogibangkok before the parcel leaves and we will change it for you where stock allows.
• Product photography comes from the official collection documents. Actual colours can shift slightly between screens.
• We may correct an obvious pricing error before dispatch and will contact you first if a price changes.
• Delivery is offered within Thailand only at this time.

We collect only what an order needs: your name, email, phone number, delivery address and your order history. If you create an account, we also store your email and a secure password, or link the Google account you signed in with.

We use that information to prepare and deliver your order, to look after returns, and to keep proper accounting records. Payment details are handled by Stripe.

We do not sell or rent your personal information, and we do not pass it to advertisers.

You can ask to see, correct or delete the information we hold about you at any time by writing to gogibangkok.official@gmail.com or messaging @gogibangkok.